Septemeber favs

Hello :)

I am sorry for not updating my blog as often.I've been so busy.
There are couple of products I was using almost every day,so I thought I would share this with you.

-I received sample of Clarins foundation months back,I just never tried it.This months I found it again.I loved it.I used it about 10 times because it's generous sample.My shade 8 is perfect match for me,it dries to beautiful matte finish,but not too matte,lasting power is really great.I have combination to oily skin and I really like this.
-Illamasqua blush in Desobey was in my August favs,too.I use it for contouring and I use it every single day for 2 months,but if you look in the pan it looks like brand new one.Love it.
-MUFE HQ powder I use to set my makeup.It gives me nice finish and doesn't make me oily for hours.
-MAC Paint Pot in Soft Ochre I use for base.It gives me slighly yellow colour which I ike because it's neutralise redness.It helps my eye shadows not to crease.
-This months I used MAC Smoke&Diamonds a lot.Sometimes as a lid colour and then some MAC Carbon in crease,or I used it as a crease colour if my lid colour is some light colour.It's perfect grey.I don't see anything special like people raved about this one,like it's grey and taupe and with some interesting green sheen.Well,on my lids it's just grey.But perfect kind of grey with beautiful texture.
-MAC Naked Lunch is great for highlight or just as a lid colour when you are too lazy for doing some complex eyelook.
-Finally,Illamasqua sheer lipgloss in Lily-Rose(swatch in previous post).Since I've got this,I used it every day.It's perfect combination of red and pink.Not too bright,with beatiful texture.Loved it.


Big kiss for my readers.

Xxx

The Importance of customer service

Hey lovelies,

As you know,I had problem with Illamasqua Matt Primer.I contacted them and they told me to send them product back and they will refund me.So I did.

I was impressed how quickly they responded on my e-mails.I know they are growing brand and probably they are receiving tons of emails.
Two days ago I received package from them.And I know I didn't order anything.When I opened it,I found Illamasqua poster,note,eyeshadow and 3 lipglosses.Imagine how happy I was.And they send me email that they looked up what I order previously so that they can know what I like.I was seriously impressed.It's not that they send me stuff,which is really nice gesture,but the time they spend replying on my e mails and note which was handwritten?I was thrilled.Most of the companies would offer to refund and that's it.

Which got me thinking,how important customer service is to you?
My thoughts are that I can easily forgive bad products,but bad customer service?No,no.

I had difficulties with my computer,so I can't write as often.I hope that you are all doing well.

Xoxo

D.


UPDATE:
I am posting pic of my gift :) Poster and note are private :D I didn't swatch Repulse,but it's beautiful opaque black.